Privacy Policy

Effective Date: July 1, 2026
Last Updated: July 1, 2026

Roland DGA Corporation (“Roland DGA,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit the Dimense Surface website at [www.dimensesurface.com] and any related webpages that link to this Privacy Policy (collectively, the “Website”).

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect
We may collect information that you provide directly to us, information collected automatically when you use the Website, and information received from service providers.

Information You Provide
When you contact us, request information, subscribe to communications, or submit a form through the Website, we may collect information such as:
 

• Your name

• Email address

• Telephone number

• Company name

• Job title or professional role

• City, state, country, or region

• Information about your project, business, or product interests

• Marketing and communication preferences

• Any other information you include in a message or form submission
   

Please do not submit sensitive personal information through general Website forms.

Newsletter and Marketing Information
When you subscribe to a newsletter or request marketing communications, we may collect your email address, name, company information, communication preferences, and information about your interaction with our emails.
You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email. We may still send non-promotional communications when appropriate, such as responses to your requests.

Information Collected Automatically
When you visit the Website, we and our service providers may automatically collect certain technical and usage information, including:
 

• Internet Protocol address

• Browser and device type

• Operating system

• Referring and exit pages

• Pages viewed

• Date and time of visits

• Approximate geographic location

• Links, buttons, and other Website features you interact with

• Cookie identifiers and similar online identifiers

• Information about Website performance and errors
   

2. Cookies and Similar Technologies
The Website may use cookies, pixels, tags, local storage, and similar technologies to operate properly, remember preferences, understand Website activity, improve performance, and measure the effectiveness of our communications and marketing.

These technologies may include:

Essential Cookies
These cookies support core Website functions, security, navigation, form processing, and accessibility. The Website may not function properly without them.

Analytics Cookies
Analytics cookies help us understand how visitors use the Website, including which pages are visited and how users navigate through the Website.

Functional Cookies
Functional cookies may remember choices or settings to provide a more personalized experience.

Advertising and Marketing Cookies
When enabled, these technologies may help us measure advertising performance or provide content and advertisements that are more relevant to visitors.

You can manage nonessential cookies through the cookie banner or cookie settings available on the Website. You may also adjust your browser settings to block or delete cookies. Blocking certain cookies may affect Website functionality.

The Website may use services provided by Wix and other analytics, hosting, email, or marketing providers. Before publishing this policy, Roland DGA should identify the specific services currently enabled, such as Wix Analytics, Google Analytics, Google Tag Manager, Meta Pixel, LinkedIn Insight Tag, or an email-marketing platform.

3. How We Use Information

We may use the information we collect to:

• Operate, maintain, secure, and improve the Website

• Respond to inquiries and contact requests

• Provide requested product, service, sample, event, or technical information

• Communicate with designers, printers, distributors, partners, customers, and prospective customers

• Send newsletters and promotional communications when permitted

• Understand Website traffic, usage, and visitor interests

• Measure the performance of content, campaigns, and Website features

• Diagnose technical issues and prevent fraud or misuse

• Maintain business records

• Comply with legal obligations

• Establish, exercise, or defend legal claims

• Support corporate transactions, audits, or internal business operations
   

4. How We Disclose Information
We may disclose information in the following circumstances:

Service Providers
We may provide information to vendors that perform services on our behalf, such as:

• Website hosting and content management

• Data storage

• Website analytics

• Email and newsletter delivery

• Customer relationship management

• Marketing support

• Cybersecurity

• Technical support

• Professional consulting
   

These providers may access information only as necessary to perform their services, subject to applicable agreements and legal requirements.
Affiliates and Business Partners

We may disclose information within the Roland corporate group or to authorized distributors, dealers, service providers, and business partners when necessary to respond to your inquiry, provide requested information, or support a relevant business relationship.
Legal and Safety Requirements
We may disclose information when we reasonably believe it is necessary to:

• Comply with applicable laws, regulations, legal proceedings, or governmental requests

• Protect the rights, property, or safety of Roland DGA, our users, or others

• Investigate fraud, security concerns, or violations of our terms

• Enforce agreements or protect legal rights

Business Transactions
Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

5. Sale and Sharing of Personal Information
Roland DGA does not sell personal information in exchange for money through the Website.
Certain analytics or advertising technologies may be considered a “sale,” “sharing,” or targeted advertising under some privacy laws, even when no money is exchanged. Where required, visitors may manage these technologies through the Website’s cookie settings or another privacy-choice mechanism.

Before publishing this policy, Roland DGA should confirm whether any advertising pixels, remarketing tools, or cross-context behavioral advertising services are enabled. If they are, the Website may also require a clearly labeled “Your Privacy Choices” or “Do Not Sell or Share My Personal Information” link.

6. Legal Bases for Processing
Where applicable law requires us to identify a legal basis for processing personal information, we may process information based on:
 

• Your consent

• The performance of a contract or steps taken at your request

• Our legitimate business interests, such as operating the Website, answering inquiries, improving services, and protecting our systems

• Compliance with legal obligations

• The establishment, exercise, or defense of legal claims
   

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to respond to inquiries, maintain business records, provide communications, comply with legal requirements, resolve disputes, and enforce agreements.
Retention periods may vary depending on the nature of the information, the reason it was collected, our business needs, and applicable legal requirements.

8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by the Website.

9. Your Privacy Rights
Depending on where you live, you may have the right to:
 

• Request access to personal information we hold about you

• Request correction of inaccurate personal information

• Request deletion of personal information

• Request information about how personal information is collected, used, or disclosed

• Obtain a portable copy of certain information

• Object to or restrict certain processing

• Withdraw consent

• Opt out of certain sales, sharing, targeted advertising, or profiling

• Appeal a decision concerning a privacy request

• Lodge a complaint with an applicable privacy authority
   

These rights are subject to exceptions and limitations under applicable law.

To submit a privacy request, contact us using the information in the Contact Us section below. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization and identity verification.
We will not unlawfully discriminate against you for exercising an applicable privacy right.

10. California Privacy Notice
California residents may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
Depending on the law’s applicability and subject to applicable exceptions, these rights may include:
 

• The right to know the categories and specific pieces of personal information collected

• The right to know the sources and purposes of collection

• The right to know the categories of third parties to whom information is disclosed

• The right to request deletion

• The right to request correction

• The right to opt out of the sale or sharing of personal information

• The right to limit certain uses of sensitive personal information

• The right not to receive discriminatory treatment for exercising privacy rights
   

During the preceding 12 months, we may have collected the following categories of information:
 

• Identifiers, such as names, email addresses, IP addresses, and online identifiers

• Customer-record information, such as telephone numbers or company information

• Internet or electronic activity, such as browsing and interaction data

• Approximate geolocation information

• Professional or employment-related information, such as company name or job title

• Inferences regarding interests in our products, services, content, or events
   

We may collect these categories directly from visitors, automatically through the Website, and from service providers. We may use and disclose them for the business purposes described in this Privacy Policy.

We do not knowingly use or disclose sensitive personal information for purposes that require a right to limit under California law.

11. International Visitors
Roland DGA is based in the United States. If you access the Website from another country, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.

Privacy and data-protection laws in those countries may differ from the laws where you live. Where required, we use appropriate safeguards for international transfers of personal information.

Visitors located in the European Economic Area, United Kingdom, or Switzerland may have additional rights under applicable data-protection laws.

12. Third-Party Websites
The Website may contain links to third-party websites, social-media platforms, distributors, designers, event organizers, or other external services.
We do not control and are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policy of each external service you use.

13. Children’s Privacy
The Website is intended for a general business and professional audience and is not directed to children under 13.
We do not knowingly collect personal information from children under 13 through the Website. If we learn that such information has been collected, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided personal information may contact us using the information below.

14. Email Communications
You may unsubscribe from marketing emails by using the unsubscribe link included in those communications or by contacting us.
Even after opting out of marketing communications, you may continue to receive responses to inquiries and other transactional, administrative, or legally required messages.

15. Global Privacy Control
Where required by applicable law and supported by our Website systems, we will process recognized browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of applicable sales or sharing for the browser or device sending the signal.

16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our Website, technologies, business practices, or legal obligations.
When we make changes, we will revise the “Last Updated” date at the top of this page. Material changes may also be communicated through the Website or by other appropriate means.